Enterprise Instant Messaging and Live Help Software

The IMS Community/Company Module provides the capability for enterprise instant messaging between two people within a company or community web site. This IMS module is aimed at:

• Community web sites that are looking for a way to keep all of their members in touch via an instant messenger product.
• Companies or government organizations that would like a secure method of communication for its employees with the help of instant messaging.

Using an instant messenger product can provide many benefits to your company. Our robust instant messaging product will allow your employees to stay in close touch with one another and actually leverage instant messaging. Yes, instant messaging can actually be a productivity killer when employees chat with their friends all day using packages like AIM or MSN. With our instant message product, you will be able to control every aspect of their use of this system. You can record and monitor conversations to insure proper use of the system.

The instant message application is totally customizable to your company's color schemes and logos. Plus, you can opt to have us host the application or you can purchase the customer-installable version (Windows Platform).

To take a quick demonstration of the IMS Community/Company Module,
please click here.

To sign up for a free company trial account in the IMS Community/Company
Module, please click here.

To schedule a personalized walk-thru demonstration of our IMS product, please contact us.

• A web-based instant messenger client offers the greatest support for various browsers and platforms. Multiple versions of the client are available (HTML, Java, Flash, PDA) to insure full compatibility with a variety of operating systems and browsers.

• Customizable interface. Our instant messenger application offers the ability to customize it to your company brand or logo. You can upload your company logo as well as change the color scheme to match your web site. We can even create a custom skin for your company.

• Keep in touch with colleagues, converse with co-workers while on a conference call, and stay in touch with employees located at other sites.

• Seamlessly integrate the chat functionality with your existing websites or applications. API functions allow you to add and remove users from the system.

• Internal Company Communications. This instant messenger tool can provide a company with an excellent way to efficiently communicate with all employees. Your company directory can be easily integrated into the buddy list so each employee is only a click away. And presence detection lets you know who is in and who is not available.

• Instant Messaging conversation traffic is transparent to all firewalls. The IMS product uses standard HTTP methods and appears as a normal web browser to any corporate firewall. Many other chat tools use non-standard protocols and ports which are often blocked by corporate firewalls.

• SSL technology is used to ensure secure messages transmission.

• Customizable sound events. At the individual user level, you can customize your IM sound events.

• Buddy Lists/Block Lists. The IMS tool has standard features such as buddy lists (with presence indicators), block lists, busy status, custom away messages, ... and more!

• Company Buddy List. You have the ability to create a company buddy list that all of your employees or members use (instead of letting them create their own buddy list). You can customize the IMS module however you like!

• Monitor communications. Administrators have the ability to monitor conversations between members insuring proper use under your company's guidelines.

• Robust functionality: Buddy Lists, Block Lists, Emoticons, Fonts and Colors for text, Save your entire conversation to hard disk, ... and much more!

• Flexible Implementation: Let us host the IMS application for you or you can purchase the customer-installable version. If you choose hosting the IMS application with us, you can be up and running and have the IMS integrated into your site in a matter of hours. The customer-installable version is based upon the Microsoft .NET platform.

• Since the IMS Community/Company Module is so customizable and almost every implementation of the system is different, please contact us for a quote that is tailored to your exact requirements.